US Ring will refund product that has not been damaged within 14 days of shipment less a restocking fee ($25 or 5% of order). Customer is responsible for freight charges back to US Ring distribution center. To process your return please follow the instructions below:

1.Please send email to stating your order number, the item you need to return and quantity.

2.US Ring will reply with the Return Authorization (RA) number as well as the address of the appropriate distribution center.

3.Customer is to pay for shipment back to the address provided and must reference the RA number given.

4. Once US Ring distribution center receives the goods back and verified their contents the credit will be applied to customers credit card less the restocking fee